Shipping policy
Last Updated: September 8, 2026
At Madhuri Lifestyle, we take care to pack and dispatch every order safely so that your embroidered sarees, lehenga choli, gowns, dupatta sets, and other ethnic wear reach you in good condition.
Order Processing
Orders are generally processed and prepared for dispatch within 2–5 business days after successful order confirmation and payment. Customised, stitched, personalised, or made-to-order products may require additional processing time, which will be communicated where applicable.
Orders placed on weekends or public holidays may be processed on the next working day.
Shipping & Delivery
Once your order is dispatched, it will be handed over to our shipping or courier partner. Estimated delivery time may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other circumstances.
Generally, orders within India may take approximately 3–7 business days after dispatch for delivery. Remote or difficult-to-service locations may require additional time.
The estimated delivery time is only an indication and does not constitute a guaranteed delivery date.
Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your order. Shipping charges may vary depending on the delivery location, order value, product weight, or promotional offers.
Order Tracking
Once your order has been shipped, tracking details may be shared with you through your registered email address, phone number, WhatsApp, or other available communication method. You can use the tracking information provided by the courier partner to check the status of your shipment.
Incorrect Address or Failed Delivery
Customers are responsible for providing a complete and accurate delivery address, including the correct name, phone number, postal code, and other required details.
Madhuri Lifestyle will not be responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address, unavailable recipient, refusal to accept the shipment, or failure to respond to the courier.
Additional shipping or re-delivery charges may apply in such cases.
Delayed or Lost Shipments
Although we work with reliable shipping partners, delivery delays may occur due to circumstances beyond our control, including weather conditions, transportation issues, courier delays, strikes, natural events, government restrictions, or other unforeseen circumstances.
If your shipment appears to be delayed or lost, please contact us. We will coordinate with the courier partner and provide assistance wherever possible.
Damaged Package
If your package arrives visibly damaged, opened, torn, or tampered with, we recommend taking clear photographs or videos of the package before opening it and contacting us as soon as possible.
Any claim for a damaged or incorrect product will be handled according to our Return & Refund Policy.
International Shipping
If international shipping is available for a particular product or destination, applicable shipping charges, customs duties, taxes, import fees, or other charges may be the responsibility of the customer unless specifically stated otherwise.
Delivery time for international orders may vary depending on the destination country and customs clearance.
Contact Us
For any shipping or delivery-related questions, please contact us:
Madhuri Lifestyle
Website: https://www.madhurilifestyle.in/
Email: info.madhurilifestyle@gmail.com
Phone / WhatsApp: +91 95124 68579
We will be happy to assist you with your order and delivery-related queries.
